On April 28, 2020, I joined Laurie White, president of the Greater Providence Chamber of Commerce, for a webinar on communications in an information-overloaded world of COVID-19. We discussed best-practices, where the rules have changed, developing deeper relationships with our client-customers-colleagues and how best to communicate in a clear and concise way.

We reviewed how to collaborate in a WFH era, keeping it real on phone-video conferences, and staying focused on the less-is-more philosophy of communicating.

Specific tips and reminders for writing included: create clear subject lines, state your main point first, use bullets and numbers to convey thoughts, make it scannable, and be friendly in your tone.

See the recorded version here. https://us02web.zoom.us/rec/play/upV7JL-u-G03HIWW5QSDU_J9W9S_fPms0Scf-aIPyxu8B3cCZAD1YrsbYetc7iIGaLqXFGKGMGHkXcHf?startTime=1588077173000&_x_zm_rtaid=LwMc6X3vS6CVyjaez9-0Vw.1588603581782.36b142d1afcd42d395039721b3ec2411&_x_zm_rhtaid=332